You’re currently taking every opportunity to work more hours. What’s motivating you right now?
Right now I have a very clear goal. I’m getting married in August, and I want us to be able to celebrate the wedding we’ve always imagined – and enjoy a beautiful honeymoon afterward.
I’m working toward something that really matters to me. That motivates me every single day.
The great thing about yoummday is that it’s in my own hands. If I work more, I earn more. So I pick up extra shifts, step in when someone cancels at short notice, and work during peak hours.
At the moment, that just fits perfectly with my life.
How do you manage to work so many hours?
I don’t work eight hours straight. I usually do three or four hours and then take a longer break — sometimes two or three hours.
If I just push through, I notice my quality drops, and I don’t want that.
During my breaks I go to the gym, take a walk, or spend time with my fiancée. That way we still get to see each other every day, even though I’m working more than usual right now.
I really appreciate having that flexibility – being able to work more when I want to, without putting my personal life completely on hold.
Do you plan to keep this workload after the wedding?
After the wedding I’d like to slow things down a bit. Maybe work more of a 9-to-5 routine and bring more structure into my days.
I want to enjoy our life together and have a healthy balance.
Right now I can see in my numbers that I’m performing well and earning well. That’s why I know I can still achieve a lot even with fewer hours.
But it’s reassuring to know that I can always increase my workload again if we have a new goal in mind.
At the moment I’m working a lot – but I know exactly why.
You’re now one of our high performers. Where does your discipline come from?
I’ve basically always worked. Even during university –as a mail carrier, on construction sites, and in painting jobs.
I learned early on what it means to take responsibility, especially when my father became ill and I had to support my family more. Experiences like that shape you.
Later I moved into accounting – which I still do part-time today. That kind of work requires structure and attention to detail, and it helped me a lot.
Eventually I ended up working in customer service at a traditional call center, where I stayed for three years. You could earn well there, but what I really enjoyed was the interaction with people.
For me, it has always been important to truly listen to customers and find a solution in the end. That’s why I still enjoy working in customer support today.
Sales-in-service wasn’t your biggest strength at first – but now you’re doing very well. How did you handle that?
Some people seem to be born for sales. Others have to learn it.
I had to learn it.
In the beginning it was definitely more challenging. But I received a lot of support – from my team leader and through sales trainings on the platform.
I regularly asked for feedback and improved step by step.
Of course, the bonuses were also motivating. When you get better, you see it not only in your numbers but also in your income. That’s a strong incentive.
If a call doesn’t go well, I might feel disappointed for a moment – but not for long. I think about what I could do differently next time and then move on.
Over time, you simply become more confident.
How did you first hear about yoummday?
A friend of mine who was already working as a talent told me about it. I found what he described really interesting.
But the main reason for me was clear: working from home while still earning well.
Before that, I worked in the capital city, about 80 to 90 kilometers away from my hometown. Commuting every day wasn’t a long-term solution for me.
And the capital is expensive – rent, food, everything costs more.
Here I have my house, my family, my fiancée, and my mother’s cooking. For me, that’s quality of life.
At the beginning I even worked fewer hours than before – four or five instead of eight – and financially it still worked out. That convinced me.
And to this day, I can adjust my hours depending on what fits my life.
What advice would you give to new talents?
Don’t be afraid of the platform. Complete your profile and just give it a try.
It actually took me a year and a half to finish my registration – that was definitely too long.
But once I finally did it, it just felt right. And it still does today.
I also tell my friends: if you’re disciplined and really willing to work, you can earn well here. But you have to take it seriously.
Thank you, Arben, for sharing your story with us so openly. We wish you all the best for your wedding and look forward to continuing our journey together at yoummday.
